Multi-Factor Authentication

How to setup and install Multi Factor Authentication (MFA)

MFA adds additional login information to access your account. This protects your account against people stealing your username and password. This is now standard practice with all major banks and is becoming more common in online applications.

We are using the Microsoft Authenticator system to protect your email accounts. Once you have this setup and installed you will then be able to use it for other websites if they offer the facility. This improves your security using a technology you are comfortable with.

So whats the point? If your email address and password are compromised, people can then access your email and all your One Drive files and Sharepoint files, they can pretend to be you and use your account for malicious purposes. Think of the MFA as a second password. So even if they steal your username and password, they don’t know the second password. This is generated uniquely for each login in real time by the system.

We would advise that you do not use the same email address and password combination on multiple sites. Please use variations of passwords to protect your accounts further.

Before you begin you will need access to a PC or laptop AND a smart phone or tablet

Step 1

Sign in to the 365 portal

  • Go to portal.office.com
  • Enter your first.last@clwydscouts.org.uk email address where it says ‘Email, phone or Skype’ then click next
  • Enter the password you have been given exactly as it was provided with symbols, letters and numbers then click Sign in

Step 2

Install the application on your mobile

  • There will be in explanation about keeping your account secure, click next
  • Follow the instructions on how to install the Authenticator
  • You will find the Microsoft Authenticator App in your smart phones app store. Both Android and Apple Versions are available. 
  • It will be similar on both Apple and Android phones.

Step 3

Set up your account on the app

  • Add your account on the app
  • Select work or school and click next on your phone and your computer

Step 4

Scan the QR code

  • A QR code will be shown on your computer
  • Scan it with your phone
  • Select your Clwyd Scouts account on your phone

Step 5

Enter the code

  • A number will be shown on your computer
  • Enter this on your phone under ‘Are you trying to sign in’ and click Yes

Step 6

Completed

  • You will get a message saying Authenticator added
  • You are now logged in and you can go on to use Outlook, One Drive etc

Microsoft 365 Portal login

Multi Factor Authentication (MFA)